Cancellation and Refund Policy for Sparrow

Welcome to Sparrow’s Cancellation and Refund Policy page. Below, you’ll find our guidelines on returns, exchanges, and refund requests for products and services purchased through our platform.

1. Returns and Exchanges

• Eligibility: Sparrow does not offer refunds for purchased courses as each user has access to a free trial to assess the course content before making a purchase.
• Exceptions: In rare situations, if a course fails to meet expected quality standards, users can reach out to us to discuss options for a resolution.

2. How to Request Assistance

• Contact Information: If you wish to discuss your purchase or report a quality issue, please contact our support team at sunilpoonia.com@gmail.com. Our team will be happy to assist you and discuss any concerns.

3. Refund Processing Time

• Since refunds are generally not offered after a course purchase, no specific processing timeline applies.
• In cases where an exception is made, the refund may be processed within 15 days after confirmation of eligibility for the refund.

For additional questions, feel free to contact our support team.